Terms of sale
In force since 14/11/2026
These terms apply to Deus ex machina licences bought on this website (https://www.deusexmachina-theatre.com). By buying you accept them, together with the licence agreement.
Who sells
What you buy
The program is free up to 16 DMX channels, with no expiry. Paid licences add channels and features: what each product includes and what it costs is shown on the pricing page.
Each product can be bought in two ways:
- lifetime: you pay once and the licence does not expire;
- annual subscription: it lasts one year and renews itself every year, until you cancel it.
Both apply to all versions of the program, including future ones, as long as the licence is valid.
Try before you buy
From the program you can request a 48-hour trial with all features. The trial can be requested once for each major version of the program: one for 2.x, one for 3.x, and so on. Use it: payments are not refunded.
Prices and payment
Prices are in euros, VAT included. You pay in Paddle's checkout, by card or PayPal. The subscription is charged every year, at the annual price of that moment: if the price changes we tell you before the renewal, and you can cancel.
After payment the licence is in your account straight away and you receive the receipt by e-mail.
To move to a higher tier:
- lifetime, you pay the difference between the lifetime prices of the two tiers on that day;
- subscription, the subscription moves to the new tier straight away, and the new price applies from the next renewal.
The complete licence includes unlimited channels and every extra function, the ones to come too. Lifetime, it costs its price minus today's lifetime prices of what you already have for life, which gives way to the complete licence. Bought either way, it cancels the subscriptions of what it includes: they hold until the end already paid.
Right of withdrawal
Licences are digital content, delivered as soon as you pay. For this reason, before you pay, we ask you to tick two boxes:
- you accept these terms and the licence agreement;
- you ask to receive the licence straight away, and you know that this means you lose the 14-day right of withdrawal (Article 59(1)(o) of the Italian Consumer Code (Codice del consumo)).
The receipt confirms your choice.
Payments are therefore not refunded, neither in full nor in part, not even for the current year of a cancelled subscription.
The rights the law gives you in any case remain. If the program does not work as described, you have the legal guarantee of conformity for digital content (Articles 135-octies et seq. of the Italian Consumer Code): write to us and we will fix it; if we cannot, you are entitled to a price reduction or a refund.
Cancelling the subscription
Cancel whenever you like, from the account. The licence remains valid until the end of the year already paid, then the program goes back to free; your scripts remain yours.
If a renewal fails, you have 14 days to update the payment from the link in Paddle's e-mail; after that the licence expires.
Account and computers
The licence is linked to your account and can be used on at most two computers at a time.
Revocation
We revoke a licence only if its payment is cancelled, refunded or disputed, or if you breach the licence agreement.
Liability
The program moves lights, sound and video during a show: always test it before going on stage. We are not liable for damage caused by use other than that described in the manual or by faults in other people's equipment and programs, except in cases of wilful misconduct or gross negligence and except for the rights the law does not allow to be limited.
Law and court
These terms are governed by Italian law. If you buy as a consumer, you keep the protection given by the law of the country where you live, and the competent court is that of the place where you reside.
Changes
These terms may change. Each purchase is governed by the version in force on that day, whose date is on the receipt. For a subscription, a new version applies from the next renewal, and we will write to you about it beforehand.